Name: Central CPD
Address: 204a Manor Place, Kennington, London, SE17 3BN, United Kingdom
Telephone: 0207 582 1692

Eligibility and admissions

All entry requirements are listed within course prospectuses.
It is the responsibility of the applicant to ensure that they comply with eligibility requirements and that Central CPD is in receipt of all relevant and accurate information.
Places on the course are allocated on a first come first served basis.
Further information on admissions can be found on the PGCert Admissions policy.

Course registration and fees

Instalment options for payments can be requested – contact us for further details.
Fees will not be refunded once a booking has been confirmed.
If a student withdraws from the course, fees will not be refunded.
Payment of the course fee does not guarantee the award of PGCert. All assessments must be passed to obtain the qualification.
Extra assessment fees may be incurred if resits are required.

Course content and delivery

All course content and delivery methods are monitored and reviewed by the relevant Course Committee and may be subject to minor changes.
Central CPD reserves the right to amend the dates, venue and speakers should this be necessary.
Where a core component is changed, all students will be consulted before it is implemented.
Central CPD will give students reasonable notice of the changes which will include details of why the change was necessary, and what has changed.
Further information on course content and delivery can be found on the PGCert Student Protection Plan and the Academic Quality Assurance Policy.

Assessment

Assessment methods will be listed within course prospectuses.
The module assessment fees are included in the course fee, but any resits/retakes will be subject to a £500+VAT fee.
The pass mark for modules Level 7 PGCerts is 50%.
A student who fails an assessment will be eligible for a resit. A resit will be capped at 50%.
If a student fails a resit attempt, they will not be eligible for the PGCert but may be permitted to retake the module.
Grading criteria and further information on assessments will be provided in the PGCert course Assessment Guide.

Attendance and participation:

All students are expected to attend scheduled sessions, including theory lectures, practical workshops, online discussion sessions, and any other relevant course-related activities. Regular attendance is crucial to the successful completion of the course, as it enables students to interactively engage with the learning material, participate in discussions, and complete assessments.
Further attendance expectations including the reporting of absences are set out in the Attendance and Engagement Policy.

Student conduct and responsibilities

Academic Integrity: Students are expected to upload standards set out in the Academic Integrity Policy, which includes acknowledging sources, originality and ownership of work.
Code of Conduct: Students are expected to demonstrate professionalism, respect, and integrity in all aspects of their academic journey. This includes adhering to academic policies, treating fellow students and staff with respect, and maintaining a commitment to personal and academic growth. Any behaviour that disrupts the learning environment, compromises academic integrity, or violates Central CPD’s PGCert policies may result in disciplinary action.
Students are prohibited from sharing access credentials to Central CPD platforms.

Accessibility and student support:

Students are encouraged to disclose their accessibility requirements as early as possible to ensure adequate support can be provided.
Students must ensure appropriate documentation is provided.
Further information including Central CPD’s commitment to providing equal access to educational opportunities can be found in the Disability and Mental Health Support Policy.
Central CPD is committed to providing comprehensive academic support to all students.
Details of academic support can be found in the PGCert Academic and Pastoral Support guide.

Student protection plan

If Central CPD is unable to continue delivering a course, we will ensure that all students are informed promptly and will assist students by facilitating the transfer to a comparable course delivered by another reputable veterinary CPD provider.
Where Central CPD is not able to provide tuition to students to complete their course, Central CPD will make a full refund of any tuition fees paid for modules that have not been delivered to students who are still enrolled on the course at the point of closure:
- Where students have paid the tuition fees themselves, these will be refunded to the bank account from which they were paid.
- Where students’ tuition fees have been paid by an employer, any refunds will be returned to this third party.
Central CPD will not provide compensation or cover additional costs beyond the tuition fees for students affected by course disruptions or closures. However, Central CPD will make every effort to ensure that the transition to an alternative course is as smooth and seamless as possible, providing students with clear guidance and support throughout the process.
Further information can be found on the Student Protection Plan.

Complaints and grievances

Students who wish to submit an appeal of grievance must do so in writing within 10 working days of the incident or decision prompting the appeal or grievance. The appeal or grievance should be submitted via email to enquiries@centralcpd.co.uk.
The procedure is set out in the Appeals and Grievances Policy.

Accreditation and professional recognition

Central CPD PGCert’s are validated by the University of West London.
Upon successful completion of the course and a pass mark of 50% or above on assessments for both module 1 and 2 students are awarded 60 credits, Level 7 in the Higher Education Framework.
Students can contact the RCVS for further information on the process to apply for Advanced Practitioner Status.

General terms and conditions