Cancellation Policy

• Places on the courses are limited and are allocated on a first come first served basis.
• The contract between Central CPD and you, the delegate starts once we send you the ‘booking’ email confirming your order. However, your place is only confirmed once we have received payment, either by cheque, BACS or by online payment.
• Reserved places must be paid in full at least four weeks before the course date.
• You have the right to cancel your booking within 7 working days of the order date. We must receive the cancellation in writing followed by a telephone call to ensure the cancellation notice has been received. If you meet these requirements you will receive a full refund.
• Cancellations received after 7 working days but at least 28 days before the course date will receive a refund less 20%. Cancellation must be received in writing followed by a telephone call to ensure the cancellation notice has been received.
• Cancellations received less than 28 days before the course will not be refunded, and in most cases, rescheduling will not be possible. Central CPD cannot assume liability for delegate non-attendance resulting from adverse weather conditions, travel delays, or illness.
• Course bookings cannot be transferred between delegates without prior consent from Central CPD Ltd.
• Central CPD Ltd reserves the right to change the course speaker, course content specifics, date and venue of the courses.
• Central CPD Ltd shall be under no liability if unable to carry out a course for any reason beyond it’s control including (without limiting the foregoing) Act of God, Legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by suppliers or owing to any inability to procure materials required for the course to go ahead. Central CPD Ltd will aim to give delegates as much notice as possible, and the course will be rearranged to take place at the earliest convenience. If a delegate is unable to attend the new date, credit will be given for the cost of the course. Credit can be used for any attendance course within 18 months, or online at Central CPD On Demand.
• If it is necessary to cancel a course delegates will receive a full refund of course fees, but Central CPD Ltd will not be responsible for any additional costs incurred by the delegate including travel and accommodation expenses.